Make an Appointment at a Montana Health Center

Three Ways to Make An Appointment
  1. mypremisehealth.com 
  2. MyPremiseHealth App
  3. Call (855) 200-6822
The Montana Health Centers (operated by Premise Health) do not accept walk-in appointments.  

 

Register for a MyPremiseHealth Account

  1. Go to mypremisehealth.com
  2. Click “SIGN UP NOW.”
  3. Follow the prompts to setup your account.

A spouse, domestic partner, or dependent 18 years or older on your plan must create their own account and make their own appointments. 

If you cover a dependent under 18 years old on your plan, you must request access to their chart in order to make appointments for them.

  • Log in to your MyPremiseHealth account, click “Menu” in the top left-hand corner, select “Request Minor Chart Access,” enter the requested information and click “Submit.”  This can take up to one business day to complete.
OR
  • Call (855) 200-6822 and schedule the appointment for your dependent.  When you arrive for your appointment, request portal access for your dependent(s).

For assistance with registration call (855) 200-6822 or visit mypremisehealth.com and click "Contact Support".
 

Schedule an Appointment

  1. Once you have registered for a MyPremiseHealth account, login to your account.
    • If prompted, choose yourself or a dependent under 18 you have previously registered (see above). 
  2. Click “Schedule an Appointment” at the top of the page.
  3. Under “Tell us why you’re coming in” select the appointment option that works for you. Click here for details on the visit types.
    • Health Screening: Select "Biometrics." Do not make an appointment on a Provider's schedule.
    • Health Coaching: Select the coaching option that best fits your needs. 
    • Premise Health Group Presentations: Select "Health Seminar," then follow the directions under "Register for a Premise Health Group Presentation," below. 
    • Flu Shots: Select "Flu Shot."  Then select the health center that your desired flu shot clinic takes place in. 
      • Off-site Flu Shot Clinics: Once you have selected "Flu Shot," find the date of the flu shot clinic and make sure the green location matches.  Proceed to step 6, below. Do not make an appointment on a Provider's schedule. 
      • COVID-19 and Flu vaccinations may be administered at the same time. To receive a COVID vaccine during you flu shot appointment at a Montana Health Center or Off-Site event, simply request it when you check in or add it to the "What is the most important thing you want addressed during this visit?" section when scheduling
    • Only need a COVID vaccination? If you only need a COVID vaccine and no other service, just call the health center to schedule your appointment.
    • Note: When you schedule an appointment, the system will automatically adjust the length of your appointment based on the reason for and complexity of your visit. If you are unable to find the appointment type you need for scheduling, contact a Montana Health Center for assistance.
  4. Select what kind of visit you would like and follow prompts.
  5. Select the location.
    NOTE: If you are registering for the Health Screenings at the Cogswell Building in Helena, select "Cogswell Building" as your location, NOT "Helena Montana Health Center." 
  6. Select the provider, date, and time for your appointment. Use the search criteria on the left side of the screen to filter available options. 
  7. Verify your information and schedule your appointment. 

When you schedule an appointment, this appointment is for you. A spouse or dependent need to have their own appointment.

  

Register for a Premise Health Group Presentation

  1. Once you have registered for a MyPremiseHealth account, login to your account.
  2. Click “Schedule an Appointment” at the top of the page.
  3. Select the appropriate tile “Health Seminar.”
  4. Select the Seminar title you wish to attend, and click the orange time button underneath.
    • If the class is full, no date/time will show. Contact a Montana Health Center to see if more slots can be opened for that particular class.
  5. In the "What is the most important thing you want addressed during this visit," enter the main thing you want to get out of attending.
  6. Verify your appointment details and click “Schedule."
  7. A link for joining the seminar will be provided prior to the date of the event. Links will be sent through MyChart on the Premise patient portal.

  

At Your Appointment

  • Bring a valid photo ID and your insurance card to your appointment.
  • Plan to arrive 5 to 10 minutes before your appointment time to complete the check-in process.
  • If you are running late, there is a 5 minute grace period for a 15 minute appointment and a 10 minute grace period for a 30+ minute appointment. 

 

Cancel an Appointment

  • Call (855) 200-6822
OR 
  • Login to your MyPremiseHealth account. View your upcoming appointment(s) on the home page. Select “View Details” next to the appointment you wish to cancel or reschedule then reschedule or cancel that appointment as applicable.

 

For assistance Montana Health Center appointments, call (855) 200-6822 or visit mypremisehealth.com and click "Contact Support".