Appointments at a Montana Health Center

 

Make An Appointment

  • MyPremiseHealth App: Download the My Premise Health app in the Apple or Google Play store.
  • Phone: (855) 200-6822 for assistance with all health center locations. 
  • Website: Go to mypremisehealth.com and sign in. First time?  See the Registration instructions below.

Note: Premise Health does not accept walk-in appointments.  

 

Register for a MyPremiseHealth Account

  1. Go to mypremisehealth.com and click “SIGN UP NOW”.
  2. Follow the prompts to setup your account.

A spouse, domestic partner, or dependent 18 or older on your plan must create their own account and make their own appointments.   

If you cover a dependent under 18 on your plan, you must request access to their chart in order to make appointments for them.

  • Use your My Premise Health account, log in, click “Menu” in the top left-hand corner, select “Request Minor Chart Access,” enter the requested information and click “Submit.”  This can take up to one business day to complete; or
  • Call (855) 200-6822 and schedule the appointment for your dependent.  When you arrive for your appointment, request portal access for your dependent(s).

For assistance with registration go to mypremisehealth.com and click "Contact Support" under the "Need Help" section.

 

Schedule an Appointment

  1. Once you have registered for an account, login to your MyPremiseHealth account. 
    1. If prompted, choose yourself or a dependent under 18 you have previously registered (number 3 under "How to Register..." above).
  2. Click “Schedule an Appointment” at the top of the page.
  3. Select the appropriate tile that pertains to your visit under “Tell Us Why You’re Coming In.” 
    • Common Medical Appointments Definitions
    • Flu Shots: Effective January 1, 2022, call the Montana Health Centers for appointments. 
    • Onsite Health Screenings at a Montana Health Center: Select “Biometric Screening.”
      • Do not make an appointment on a Provider's schedule.
      • Complete your health screening by August 31, 2022 to automatically be entered to win a $50 gift card. 
    • Offsite Health Screening Events: Select “Biometric Screening Mass Event.” 
      • Complete your health screening by August 31, 2022 to automatically be entered to win a $50 gift card. 
    • Wellness Coaching (Health Coaching): Select the coaching option that best fits your needs. 
    • Premise Health Group Presentations: See "How To Register for a Premise Health Group Presentation," below.
    • Note: When you schedule an appointment, the system will automatically adjust the length of your appointment based on the reason for and complexity of your visit. If you are unable to find the appointment type you need for scheduling, contact the health center for assistance.
  4. Answer the COVID-19 screening questions.
  5. Select the location.
  6. Select your provider.
    • For the Helena Health Center health screenings, lab appointments and for all off-site screening events, select your phlebotomist. For all other health center locations, select the generic lab schedule.
  7. Select the date and time of your appointment.
  8. Verify your appointment details and click “Schedule.”

When you schedule an appointment, this appointment is for you. A spouse or dependent need to have their own appointment.

 

Schedule a Same Day Appointment - Helena Only

  1. Once you have registered for an account, login to your MyPremiseHealth account. 
    • If prompted, choose yourself or a dependent under 18 you have previously registered (number 3 under "How to Register..." above).
  2. Click “Schedule an Appointment” at the top of the page.
  3. Select the appropriate tile that pertains to your visit under “Tell Us Why You’re Coming In.” 
  4. Select "Helena Montana Health Center"
  5. Select "Helena Same Day Provider"
  6. Click "Schedule"

 

Register for a Premise Health Group Presentation

  1. Once you have registered for a MyPremiseHealth account, login to your account.
  2. Click “Schedule an Appointment” at the top of the page.
  3. Select the appropriate tile (Lifestyle Seminar, Physical Activity Seminar, or Nutrition Seminar) under “Tell Us Why You’re Coming In.” You can find this information in the class advertisement.
  4. Answer the COVID-19 screening questions.
  5. Select "Any Location."
  6. Select "Any Provider."
  7. Select the date that corresponds with the first date of your desired presentation, and click the orange time button underneath. You can find this information in the class advertisement.
  8. In the "What do you want to discuss during this visit," enter the name of the presentation you are registering for.
  9. Verify your appointment details and click “Schedule."
  10. A link for joining the seminar will be provided prior to the date of the event. Links will be sent through MyChart on the Premise patient portal.

 

If you need assistance scheduling an appointment, please call (855) 200-6822.

 

At Your Appointment

  • Bring a valid photo ID and your insurance card to your appointment.
  • Plan to arrive 5 to 10 minutes before your appointment time to complete the new check-in process.
  • If you are running late, there is a 5-minute grace period for a 15-minute appointment and a 10-minute grace period for a 30+ minute appointment. 

Cancel an Appointment

Call Premise Health at (855) 200-6822 

Or

Login to your mypremisehealth.com account. The home page will show your upcoming appointments. Click “View Details” next to the appointment you wish to cancel or reschedule. Reschedule or cancel your appointment, as applicable.

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